Sunday, July 3, 2011

Generous smile and simple 'thank you'.

at the time being i am working in a restaurant as a waiter.
in just a week working there i have met different kinds of people.customers actually.

some of them are kind.some arrogant.and there are some others who are actually rude.

there's this one time a woman with two kids came to the restaurant.i can remember she sat at the table with the number 6.that particular table was set up so that at most 8 people could sit.the woman chose to sit there with her kids at table 6.
with only 3 people she sat at the table which could afford 8 people.
there were a lot more table empty that she could choose to sit.but apparently she wants the biggest.
maybe she needs a lot of space for her big ass.   :)

me and my fellow friends don't mind if she wanted to sit there as there are few customers at the time.
but the thing that makes us pissed was because she was really rude.from the beginning she came in the restaurant we gave her a warm and a welcoming smile.but all she did was keep her face as stone as possible.
still thats fine by us.
after she ordered and we gave her the foods.she just can't stop complaining.
she said things such as

"this food should come first,this was ready made what.you just need to heat it."

"you need to learn to take orders la,its experience what.."

my god.i would have loved to burst at her that time but i remembered.

customer is always right!

the reason i was pissed at that time was because i just came in for work.i saw the food she ordered at the counter and i immediately sent it to her.then she gave me all that lecture shit.
really annoying.as if she knows how the kitchen works there.
that is just how arrogant customer behave.just because she wears nice clothes and jewelery shit she thinks she is so classy that she can say whatever she wants.


on the other hand,i met a very respectable and very classy customer.in the same day but the difference is just this customer came at night.when we were nearly closing.
ironically,this customer is also a woman with two kids.an elder girl and younger boy.
both of her kids are hyperactive.
they keep on jumping on the sofa and talking loudly.
at first i thought that this is another troublesome one that could bring disaster to me.

ohh how wrong i was!

the woman wast so soft spoken and polite.everytime she ask about the food on our menu she gave me a smile.everytime i answered she gave me a nod and then smiled again.
i was like very happy at that time.she doesn't know me but she could smile so generously.
when i came serving her food she would ask her kids to say thank you.though the kids are hyperactive they could listen and obey their mother very well.

"thank you abang!"
and take note that this customer is actually chinese.    ^^

all those smiles and thanks that i get made me very determined to give the best to them.i felt energised and could work faster.maybe all of you think i am exagerating.but if you were in my place you would understand.

it got me thinking.
what can a smile and simple thank you could do to people.

i bet a lot.
when we can give such generous smile and say those simple 'thank you'.it shows how much class we have.
rather than wear expensive clothes and act wealthy but inside you are just a rude and awful person.people won't respect you.
it will just attract hate and spite from others.

its not what you wear or what you have that makes you classy.it's how you treat others.yes.even towards waiters.maybe you want to pursue the "customer is always right" thing.but sometimes you should think about others too.no matter how high standard you are.you should remember you are also human.
don't do things to others that you don't want others to do to you.

p/s : it's hard to imagine what a generous smile and a simple 'thank you' can do.

^^ v

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