Table 15

Chocolate Brownies Mallows.

it is the name of perhaps the most expensive drink at vivo. and superbly delicious too. 

the drink consists of ice blended chocolate.on top of it are sprayed white delicious whipped cream.and for the final touch some marshmallows are scaterred on the whipped cream.

slurrrppppppp!! mouth watering rite?   ^^v

so..
i have been working at vivo for almost 3 weeks.i have been serving food and drinks to the vivo customers quite nicely. i have not screwed up at all.

but everyone will screw up eventually. right?
i myself are in no exception.

i thought i was doing well with my work.and in one momment that thought dispersed.

i was serving the chocolate brownies mallows to a chinese couple who just entered vivo.they sat at  table 15. both of them wore white clothes and if i'm not mistaken they have just finished shopping.as i'm about to serve the drink.suddenly i felt the tray i'm holding tilted awkwardly on my palms.
and for a split second i saw the glass on the tray fell.i saw it but there was nothing i could do.
i was dumbfounded.
as the glass fell on the tray all the cold water of the ice blended chocolate splashed out onto the female customer.it got to her dress.on the table.on the floor.even on their shopping bag.it splashed all over the place.

i was white in horror.
i quickly rushed to the kitchen to get a cloth to wipe and clean the mess when i saw my manager miss minnie rushed to table 15.she saw everything! she looked shocked.

and immediately all the service staff rushed to the scene too. Naz,hidayah,wey chin,asmira was alongside miss minnie to clean up the mess.

all i could do was look from afar.

that time i was so shaken i stayed in the kitchen because i was so afraid i would be scolded by both my manager and the customers.i was so afraid i did not leave the kitchen until the two customer leave. during my exile in the kitchen my manager came and talk to me.

"macam mana boleh jatuh? habis kena baju perempuan tu.dia pakai baju putih lor."

i was so ashamed of myself.ashamed that i screwed up badly.ashamed that i did not do my job nicely.ashamed i could not serve the customers well. *sigh*
i asked miss minnie if whether i have to pay for the drink.she replied

"tak payah bayar lor.you bukan sengaja,kalau sengaja mesti bayar.tapi saya nampak itu accident punya so takpa lah.muka you pun sudah pucat punya." she said.she also added

"biasa lah.semua orang buat mistake punya.you jangan risau hah.relaks relaks."

the greatest thing about this accident is that my manager talked to me with a smile.it relieved off all the pressure.she spoked kindly to me too. thanks miss minnie!!
even the customers did not complain about the incident. fuhh!!
and all my staff friends also came to the kitchen to comfort me.tell me that its okay.i am so grateful to them.thanks guys!

it took me a while to shake myself off the feeling of fear in me.but the whole day i avoided serving drinks.i even avoided table 15. hah!  ^^v
i'm afraid i will do the same mistake again.but i feel i definitely have to bounce back.

at the end of the day.i realized that mistakes can happen to anyone.
you just have to be careful not to make such mistakes.but when it happens you should not beat yourself too much.you just have to pick yourself up and do better.learning from the mistakes you made.
peace!